Thank you for shopping with All Things Craftee By Gigi. We strive to ensure the utmost satisfaction with every purchase made on our platform. We offer store credits or replacements when the following conditions are met:

1. Incorrect or Damaged Items: In the rare event that you receive an incorrect or damaged item, please contact our customer service team within 3 days of receiving your order. We will assess the situation and provide appropriate assistance, which may include a replacement or store credit. Store credit will be immediate. Replacement will be received within 7 business days of resolution.

2. Exclusions: Certain items may be exempt from this policy due to hygiene reasons (e.g., intimate apparel, swimwear), as well as items marked as final sale or clearance. Such items will be clearly indicated on our website at the time of purchase.

3. Size and Fit: Please carefully review the size charts provided on our website before making your purchase to ensure the correct fit. We are not responsible for incorrect sizing choices made by the customer.

4. Color Discrepancies: Please be aware that colors may appear differently on your screen compared to the actual product due to variations in display settings. We do our best to accurately represent the colors of our products, but slight discrepancies may occur.

5. Cancellation Policy: Once an order is placed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase.

By proceeding with your purchase on All Things Craftee By Gigi you acknowledge and agree to abide by our policy outlined above.

If you have any questions or concerns regarding our policy, please don't hesitate to contact our customer service team at atcbygigi@gmail.com.

Thank you for choosing All Things Craftee By Gigi. We appreciate your support!